About Us


Global Knowledge Process Solutions (GKPS), Inc. started in March 2017. We re-launched this business September 2023 with the aim of continuing providing services in customer support and sales through various modes of contact to include voice, chat and email. As we move to leverage the growing range of applicable skills in Jamaica, we are now taking advantage of the opportunities by the diversification of the range of Outsourcing services we offer to include Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO), and Legal Processing Outsourcing (LPO) as there is a significant increases in professional degrees such as medical sciences, law, computer science. Our main aim is to be continuously innovative as support your business for success. For our list of services that we offer click here.

whygkps
  1. 4. Nearshore - Close proximity to the North American markets. Less than 2 hours to Miami. Low Cost
  2. 5. Our Corporate Bench Strength:
    1. Spectrum Capital Limited - The investment arm for our business
    2. Re/Max Elite Brokers
    3. University College of the Commonwealth (UCC) - The largest private Higher Education Institute in the Caribbean with a student population of an average 5000
    4. Globl Knowledge Process Solutions Inc.
  1. 1. BPO Services Experience (2017) - Customer Service, Sales, Lead Generation. Well poised for Higher-Valued services - Specialized Skills (IT, Legal, Finance, Higher Education).
  2. 2. Access to talent via sister company (The University of The Commonwealth Caribbean)
  3. 3. English speaking talent is larger and readily available with Jamaica being the third largest native English-speaking country in the western hemisphere, after the USA and Canada. Largest native English-speaking country in the Caribbean
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