Outbound Call Center Agent

Overview

As an Outbound Call Center Agent at Global Knowledge Process Solutions, you will be part of a dynamic team responsible for proactively reaching out to potential customers. Your primary goal will be to engage in meaningful conversations, present our products and services persuasively, and contribute to the growth and success of our organization.


Responsibilities

  • Conduct outbound calls to potential customers with professionalism and courtesy.
  • Build rapport and trust with customers by understanding their needs and addressing their questions.
  • Present and explain our products and services effectively, emphasizing their value and benefits.
  • Meet and exceed assigned sales targets and goals.
  • Document and maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to share insights and strategies for success.


Qualifications

  • Excellent communication skills with the ability to engage and persuade over the phone.
  • Enthusiastic and results-oriented with a passion for sales and customer engagement.
  • Strong interpersonal skills to build rapport and trust with potential customers.
  • Ability to work effectively in a fast-paced and target-driven environment.
  • Previous experience in outbound sales or telemarketing is a plus but not required; we welcome candidates with the right attitude and motivation to succeed.


Why Choose Us

  • Competitive compensation package, including base salary and performance-based incentives.
  • Comprehensive training and ongoing professional development opportunities.
  • Supportive and collaborative team environment.
  • Opportunities for career growth and advancement within the company.
  • Contributing to a dynamic and innovative organization dedicated to customer satisfaction and success.


Apply Now!

Ready to take on a rewarding role as an Outbound Call Center Agent? We invite you to submit your application and resume/CV through our online application portal. Please include a cover letter detailing your interest and qualifications for this position.



Apply Now